Privacy Policy

At SkillSheba.com, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our AI-powered skills matching platform.

1. Information We Collect

Personal Information

• Name and contact details
• Professional experience and education
• Resume/CV content
• Account credentials
• Communication preferences

Technical Information

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Platform interaction statistics

2. AI Processing and Data Usage

Your data is processed by our AI systems to:

• Analyze skills and experience
• Generate job match recommendations
• Provide personalized course suggestions
• Create career development insights
• Improve our AI algorithms (using anonymized data)

3. Data Protection Measures

We protect your information through:

• Industry-standard encryption (SSL/TLS)
• Secure data centers with regular backups
• Access controls and authentication
• Regular security audits and updates
• Employee confidentiality agreements

4. Data Sharing and Third Parties

We may share your information with:

• AI service providers (OpenAI, Google Gemini)
• Cloud storage providers
• Analytics services
• Course platform partners

All third parties are bound by strict confidentiality agreements and data protection requirements.

5. Cookie Usage

We use cookies to:

• Maintain session information
• Remember your preferences
• Analyze platform usage
• Improve user experience

6. User Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Export your data
• Opt-out of certain data processing
• Withdraw consent at any time

7. Data Retention

We retain your data:

• As long as your account is active
• As required by law
• For legitimate business purposes
• Until you request deletion

8. International Data Transfers

Your data may be processed in:

• Bangladesh (primary location)
• Countries where our AI providers operate
• Locations of our cloud service providers

All international transfers comply with relevant data protection laws.

9. Children's Privacy

Our services are not intended for users under 18 years old. We do not knowingly collect data from children.

10. Updates to Privacy Policy

We may update this policy to reflect:

• Changes in our practices
• New features and services
• Legal and regulatory requirements
• Security improvements

11. Contact Information

For privacy-related inquiries:

• Email: info@skillsheba.com
• Phone: +880 1601 326444
• Address: House #1064/1, East Shewrapara, Kafrul
  Dhaka, Bangladesh